From time to time, everyone has a difficult or frustrating afternoon in the shop -- at our staff meeting last Monday, we added to an ongoing list of tips to keep in mind when you're fixing up a bike during our daily drop-ins:
-No two people learn the same way, and it never hurts to ask a student what works best for them.
-Quite often a step backwards precedes a big step forward.
-Mentors and students have equal footing in the shop, but it is most often up to the mentor to lead.
-Teach by example, even when clueless -- learning together teaches how to learn.
-Expect to be tested by students (and when it happens, don't take it personally).
-Consistency goes a long way.
-Set boundaries, and respect them. Ask for student input regularly.
-When frustrated, it's ok to walk away and return with a fresh perspective.
-Disrespectful language and behavior are not acceptable -- the shop must be a safe place for everyone.
More to come, so stay posted!